Our Proven 5-Step Approach
1. Briefing and Initiation
We appoint a dedicated manager and a team of IT experts for your company to establish and execute a transition plan for the outsourced project or task.
2. Knowledge Transfer
Our team learns about your internal processes by collaborating with your in-house teams virtually or in person to understand the roles and responsibilities of each departme
3. Resource Procurement and Allocation
Following the brief and information transfer, we procure the required tools and digital solutions to execute the required tasks and adapt to your business processes.
4. Transitional Support
We gradually take over support using a steady and phased approach to effectively manage your projects or support tasks and mitigate the risk of business disruption during the transition phase
5. Support Takeover
Once our team is well-versed regarding your processes, customers, suppliers, and IT environment, we take responsibility for all services in the contractual agreement.